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JOHN LAING plc
ANNUAL REPORT AND ACCOUNTS 2005
 
       
  • Business Model • Review of 2005 • Portfolio Valuation• Future Markets and Outlook  
  • Financial Review• Business and Financial Risks• Corporate Social Responsibility  
 
 

Corporate Social Responsibility

 
 

 

 
  WITH OVER 150 YEARS HISTORY OF WORKING IN THE BUILT ENVIRONMENT AND AS A SIGNIFICANT EMPLOYER, JOHN LAING HAS ALWAYS ACKNOWLEDGED ITS RESPONSIBILITIES TO COMMUNITIES, STAFF AND THE ENVIRONMENT  
 

 

 
  This is even more important in today’s world when we have all the advantages of modern transport systems, communications technology and global markets, and yet there are continuing sharp divides between those who are fortunate and those who are not. The impact of global warming is all too evident and the stresses at the modern workplace continually threaten a healthy and balanced lifestyle. John Laing recognises its corporate social responsibilities (‘CSR’) and is setting high standards so that the Group can make a positive contribution to sustainability and social welfare.
Over the last five years John Laing has restructured itself and this has resulted in a significant change to its operations. The Group is heavily involved in the planning, procurement and operation of social infrastructure and transport systems including schools, hospitals, police stations, roads, bridges and rail systems. Our CSRs are just as important as they ever were and we aim to further develop the culture of social responsibility that has been instilled in the Group over many decades.

CSR WORKING GROUP AND CHAMPIONS
We have recently re-examined our processes for ensuring that CSR is a high priority in everything we do. We have been doing a huge amount of good work in this area but, as in all organisations, we could do more. We have formed a CSR working group which comprises 12 managers representing the four operating divisions of the Group and the centralised functions. This includes three executive Directors of John Laing.
The CSR working group has identified the key elements of CSR on which we will strive to improve on current practice. For each key element we are identifying a CSR Champion whose mission will be to focus on a specific aspect of CSR and make a difference. Each Champion will bring a degree of personal commitment and enthusiasm to his or her specified field. The Champions will focus on key objectives within their respective business units but through the CSR working group their knowledge and experience will be pooled so as to encourage the spreading of best practice across all Group operations.
The CSR working group is conscious that it is not possible to run a large number of initiatives at any one time. The task has therefore been broken down into a manageable number of initiatives on which we can identify easily measurable targets. The benchmarks will be agreed early in 2006 and we will be reporting our achievements against the targets in the 2006 CSR review.
Each CSR Champion will report to the CSR working group on a six monthly basis. A summary report will be presented to and considered by the Board twice a year.

The key elements of CSR for which CSR Champions are being appointed, and on which targets are now being set are as follows:

 
 

 

 
 
improve energy efficiency;
reduce waste at sites under construction;
optimise use of recycled materials at sites under construction;
optimise use of renewable materials at sites under construction;
reduce paper consumption in all activities;
formalise supply chain policies and monitor compliance;
every business activity office employing more than three staff to identify a local charity to support on an annual basis;
all new PFI/PPP bid teams to include a CSR Champion and investment proposals to include a CSR report;
through the Laing Charitable Trust, the Company will operate a fund matching policy;
adopt the government childcare voucher initiative for staff; and
offer a staff training programme that encourages all staff to develop the depth and range of their skills.
   
 
  In the important areas of Health and Safety, Community Support and Staff Welfare, the Group has well established procedures and arrangements. A Group Health and Safety Committee has been in place for a number of years and will continue to oversee the operation of the Group Health and Safety policies across all business activities.  
     
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  REVIEW OF 2005  
     
  THE LAING CHARITABLE TRUST
The Laing Charitable Trust was established over 40 years ago to make donations to individuals and charities. The Company is an active member of Business in the Community (‘BitC’) and is also a member of BitC’s Per Cent Club, which recognises companies that donate at least 1% of pre-tax profits to charitable organisations.


LAING IN THE COMMUNITY
In 2005, the Laing Charitable Trust donated £535,600 to charitable organisations, with particular focus given to those working with the homeless, young disadvantaged people, and education and environmental projects.
Further donations were made though a variety of schemes in which the Laing Charitable Trust participates, including:

 
     
 
> MATCHED FUNDING FOR EMPLOYEE FUNDRAISING
   
> MAKE A DIFFERENCE, WHEREBY £250 IS DONATED TO VOLUNTARY OR CHARITABLE PROJECTS THAT STAFF AND/OR THEIR FAMILIES ARE ACTIVELY INVOLVED WITH
   
> A £100,000 DONATION TO THE NATIONAL TENANTS RESOURCE CENTRE TO ASSIST THEIR PURCHASE OF THEIR BUILDING’S FREEHOLD
   
> A THREE YEAR PARTNERSHIP WITH CRIME CONCERN WHEREBY THE LAING CHARITABLE TRUST HAS PLEDGED £25,000 A YEAR IN A PROJECT TO HELP YOUNG PEOPLE TAKE ACTION ON COMMUNITY SAFETY
   
> ANOTHER THREE YEAR PARTNERSHIP WITH EDUCATION CHARITY CONTINYOU WITH A PLEDGE OF £25,000 A YEAR TO SUPPORT THE INVOLVEMENT OF PARENTS WITH THEIR EDUCATION AT FOUNDATION LEVEL
   
> THE PROVISION OF BUSINESS AND FINANCIAL SUPPORT TO HERTFORDSHIRE GROUNDWORK TRUST FOR ITS SERVICES TO SCHOOLS
   
> CONTINUING FINANCIAL SUPPORT FOR SCHOOL GOVERNORS ONE-STOP-SHOP, A CHARITY SET UP BY THE DFES TO PROMOTE AND ENCOURAGE PEOPLE TO BECOME SCHOOL GOVERNORS
   
 
  Through the Laing Charitable Trust, financial support is available to over 750 former John Laing employees.
As part of Chiltern Railways’ ongoing involvement in the local community, Chiltern Railways driver David Newell, along with retired colleague, Mick Benson, conduct regular visits to schools along the route.
The purpose of the visits is to help increase awareness of the dangers associated with trespass and the safety implications of anti-social behaviour on or around the railway.
The teaching is varied to suit the various group sizes and age groups, which range, for example, from St Mary’s School at Haddenham, where small groups of 5-11 year olds are taught, through to larger schools such as Misbourne School, Great Missenden, where 1,200 students aged between 11 and 18 years old recently attended the talks.
At Upper Heyford, in Oxfordshire, David and Mick work in conjunction with other local organisations, helping lead the Junior Citizen Scheme encouraging local youngsters to be responsible members of the local community.

HUMAN RESOURCES AND STAFF WELFARE
The Company is thoroughly committed to the welfare of its employees, both current and former. Staff members have access to support from a welfare team and to a free, confidential counselling service.

Retired employees
Contact with former employees is maintained through a network of retirement clubs, a quarterly magazine and through the Laing Charitable Trust’s welfare staff who make home visits, as required. Financial assistance is directed, as necessary, towards former staff in need.

Training
Going forward, it is vital that the Group is able to attract, develop and retain highly skilled, experienced and talented people. To that end, we have an ongoing commitment to encouraging and supporting the on going learning and development of all staff, and have developed an in-house training programme offering business-focussed training and development.

Equal opportunities
The Group respects and values diversity and strives to ensure the fair treatment of all staff, where they feel respected, valued and that they have the opportunity to contribute and progress on their own merit.

HEALTH AND SAFETY
The Board receives and considers a health and safety report at all of its scheduled meetings. The Group’s Health and Safety Committee meets quarterly to review changes to legislation, examine accident statistics, recommend training where required and review contractor performance in respect to health and safety implementation across all projects.
The Committee ensures all SPC boards have an appointed director responsible for health and safety. Where the company is involved in a joint-equity arrangement, the company representative will encourage the appointment of a director responsible for health and safety.
All employees are required to attend a health and safety course during the first three months of their employment. This is supplemented with additional training initiatives that were introduced in 2005, including:

 
     
 
ensuring each major project (wherever necessary) includes an employee qualified to the National Examining Board in Occupational Safety certificate standard;
managers attending the four day Institute of Occupational Safety and Health managing safely course; and
further job specific courses planned for managers in areas where there have been changes in legislation, i.e. fire precautions, working at heights, legionnaires disease and lifting operations.
 
     
  Specific training is also provided to SPC directors on health and safety responsibilities based on the Health and Safety Executive recommendations.
In 2005, John Laing was proud to receive the silver award for health and safety from the Royal Society for the Prevention of Accidents.
Safety on Chiltern Railways was characterised by two key events in 2005. First, the widely reported collapse of a tunnel onto the railway line at Gerrards Cross which due to the swift action of two train drivers who, following safety procedures, brought their trains to a halt before the obstruction and avoided any injuries.
Secondly, the terrorist attacks in July reiterated the need for constant vigilance. In conjunction with the British Transport Police, our security processes have been stepped up and we remain on a high state of alert, and work hard to fight against “vigilance fatigue”.
In early 2006, Chiltern Railways responded to public anxiety in London in relation to unstaffed stations after dark. Chiltern has four such stations and has ordered a review into all security features, consulting with station users and the communities in their recent vicinity, and will thereafter implement an agreed plan. As an interim measure, we are ensuring a security presence at these stations during the hours of darkness while trains are in service and are examining options for permanent staffing as part of the review.
We continue to develop new initiatives for dealing with trespassing and vandalism, with particular focus given to critical “hot-spot” locations. This is supported by publicity and education aimed at local communities and school children.
Whilst we suffer comparatively low passenger and staff accident rates, we continue to hone our safety activity with new work streams being implemented during 2006. Amongst these is the installation and continued development of an accident/incident database and recommendation tracking tool, which rates safety events on a risk based scale, allowing quick analysis of higher risk incidents requiring mitigating action.
The installation of our driver simulator has helped to mitigate against SPAD (signals passed at danger) incidents.

THE ENVIRONMENT
The Group seeks to incorporate our understanding of environmental issues and raise awareness of sustainability through our investment in specific projects, some examples of which follow:
 
     
 
the Company saved 2,084 trees in 2005 through the recycling of confidential waste;
through the Laing Charitable Trust, financial support was given to Waste Watch, the charity that helps inform children about the principles of recycling;
Equion had its multi-site environmental management system registration to ISO14001 renewed for all its business units and had its quality management ISO9001 registration renewed, whilst Laing Roads achieved this registration in 2005; and
through its projects, Equion is demonstrating excellent examples of energy saving measures, including: the innovative use of extruded Texlon polymer for the roof covering of South East Essex College (as used by the Eden project in Cornwall), which is a solar control device; the development of projects for PhD students at Norfolk & Norwich Hospital focussed on waste, the carbon footprint at the hospital, animal biodiversity, ISO14001 registration and energy management; energy saving techniques being used at Equion’s regeneration project in London’s Canning Town to install condensing boilers, thermostatic radiator valves, wall and loft insulation and double glazed windows into 1,262 dwellings; the production of a design including a ground source heating and cooling system for its bid for the MoD’s Corsham project; and the appraisal of renewable energy options following the low carbon design initiative promoted by the Carbon Trust for our school bids.
 
     
  There are many examples of environmental protection within our Laing Roads business, including: the installation of Kestrel boxes along the M40 road to encourage population growth of this endangered species; for the A130 road around Chelmsford, the road was re-routed during construction to protect an oak tree of local and historical interest, whilst wildlife culverts were installed along paths of natural movement to allow access for badgers to habitats and territories either side of the road project; the Sirhowy Way road, north of Cardiff in Wales, saw the inclusion of bat and dormice crossings and tree felling was kept to a minimum to allow safe movement for these species. Measures are also being introduced to address light spillage on the Chartis Bridge which may affect bat movement in the area.

ETHICAL CODE
The Board aims to ensure all Group representatives work to high ethical standards. The Code of Conduct we employ covers the following six headings: legal requirements, business ethics, health and safety, employment practices, environment and relationships with external parties. This Code of Conduct is made available to suppliers, staff and other stakeholders.
The Group also operates a fraud policy, incorporating a Whistleblowers’ Charter. Both the fraud policy and the Code of Conduct are available to view on the Company website: www.laing.com.

CORPORATE RESPONSIBILITY EXCHANGE ('CRE')
In 2005, the Company subscribed to the London Stock Exchange’s CRE, an online communications platform through which companies can disclose their policies and approach to corporate governance and CSR. The disclosures provide a consistent database of answers to the most commonly asked questions. CRE is accessible to analysts, fund managers, representative bodies and research agencies, and provides them with consistent data to enable research into the Company’s policies and practices in the area of corporate responsibility.

 
     
   
     
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