We focus on building strong partnerships and consistently delivering client objectives.
John Laing Integrated Services is a leading facilities management business providing a full suite of operational services to public and private sector clients, spanning local authority, education, rail, police, housing, health, waste and parks.
Our market-leading service and support centre EQ24/7 is a powerful bespoke tool enabling real-time and proactive monitoring and management of our customer sites and services, ensuring contract terms, payment mechanisms and service level agreements are constantly monitored and met. We provide a comprehensive range of services either directly or through selected partners. Much time is invested in front-end and ongoing value-added consultancy to ensure our clients are procuring the right services in the most efficient manner. Our range of services includes:
- M&E (Mechanical & Electrical) – planned and reactive
- Lifecycle management
- Service desk
- Reception and security
- Moves and churn
- Procurement and fulfilment
- Third-party income management
- Refurbishment and contract variations
- Specialist support services e.g. custody, typing/summarising, property, ranges, firearms management
- Catering including vending
- Cleaning
- Grounds maintenance and pest control
- Waste management
- Recycling
- IT infrastructure maintenance and managed service
- Reprographics and photocopying/scan/archive
- Energy management and consultancy
- Engineering support
- Sustainability advisory
For more information about John Laing Integrated Services, please contact: Tim Grier, Managing Director, Tel: + 44 (0) 20 7901 3200, or email: tim.grier@laing.com.
